Management & Leadership · Foundations

Power and Influence

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On this page 9 sections
  1. In 30 seconds
  2. Why this matters
  3. The college version
  4. Eli explains
  5. Worked example
  6. Key takeaway
  7. Quick check
  8. Study tools
  9. Sources & references

In 30 seconds

is the capacity to influence others — to change what people do, decide, or believe. Social psychologists John French and Bertram Raven identified five classic bases of power: legitimate (from a role), reward, coercive, expert (from knowledge), and referent (from admiration). Some bases attach to a position; others attach to the person. People spend that capacity through influence tactics like persuasion, consultation, coalitions, and exchange. And here is the honest part: power is borrowed. It works only as long as the people around you keep granting it.

Why this matters

Almost every goal in an organization — getting a project approved, changing a process, winning support for an idea — requires moving other people to act, and power is the engine behind that movement. Understanding where power comes from helps you read situations clearly: who can grant what, whose expertise carries weight, and why some people are followed even without a title. It also guards against misuse. Power used carelessly breeds resentment and resistance; power used thoughtfully builds trust and gets work done. Later lessons on leading and ethics build directly on this foundation, so the clearer your picture of power, the better you will understand leadership, negotiation, and teamwork.

The college version

What Power Is

Power is the capacity to influence others — the ability to change what people do, decide, or believe. That working definition comes from the management tradition: the OpenStax Introduction to Business text defines power as the ability to influence others to behave in a particular way. Two details matter. First, power is potential. Having it means you could change someone's behavior, whether or not you ever act on it. Second, power is attributed, not owned. A request carries weight only because the people hearing it decide that it does, which is why the same sentence from two different people lands completely differently. The best-known map of where this capacity comes from was drawn by social psychologists John French and Bertram Raven, whose classic study of the bases of social power still anchors how organizations talk about influence. This lesson teaches the five bases from that tradition; some later treatments add a sixth base, informational power.

The Five Bases of Power

French and Raven's five bases name the five things people respond to. comes from a role: people accept that the position carries the right to make certain requests, so the shift supervisor who assigns workstations is obeyed because of the title. comes from control over things others value — the manager who approves raises, schedules, or public recognition. comes from the ability to impose negative outcomes, such as formal warnings, demotions, or lost overtime. comes from knowledge others trust and need, like the chemist whose judgment settles a dosage question. comes from admiration and respect: people follow the veteran technician because they want to work like her. Most people hold several bases at once, and which base works best depends on the situation and on the person being influenced.

Position Power and Personal Power

The five bases divide into two families. is attached to the role: legitimate, reward, and coercive power travel with the title, which is why the same request weighs more from a manager than from a colleague. is attached to the person: expert and referent power depend on what you know and how people see you, not on where you sit in the org chart. Management texts draw exactly this contrast — managers commonly derive power from the position they occupy, while leaders more often derive it from followers' perceptions of their expertise, personality, and relationships. The distinction explains a familiar puzzle: why some managers with full authority struggle to win cooperation, while a well-liked specialist with no title can move an entire project team.

Influence Tactics

Power is the capacity; tactics are how it gets spent. An is a specific move in a specific situation, and the research tradition lists a small set that covers most of what happens in organizations. Rational persuasion argues with facts, data, and logic — the most commonly used tactic of all. Consultation asks the people involved to help shape the plan, which gives them a stake in the outcome. Coalitions join forces: two departments backing the same proposal are harder to ignore than one person. Exchange trades something of value — support now for support later. None of these requires a title. That is why influence is not reserved for managers: a junior analyst can persuade with evidence, consult a colleague, build a coalition, or trade favors exactly as well as the department head can.

Power, Ethics, and Leadership

Power can be used well or abused. Used well, it clears the way for work — a respected supervisor who rewards good effort and explains decisions builds trust. Abused, it turns into pressure, favoritism, or punishment used as a weapon, and people stop cooperating. The full question of when influence is ethical belongs to the ethics lesson; the honest note here is that power keeps working only while the people around you keep granting it. That is also the link to leadership: influence is the currency of leading, and leadership is at bottom a social influence relationship — the leading lesson takes it from there. The reality check closes the loop: power is borrowed from followers. It can be lent, and it can be taken back.

Eli, the EliExplains learning guide

Eli explains

The same idea, in plain words

Explain it like I’m 10

Think of power like being the person everyone wants on their team at recess — except the wanting is the power. Nobody hands you a crown that makes people listen. People listen because of what you can offer, what you know, whether you can make things hard for them, or simply because they like and respect you. That is the whole list: position, rewards, punishments, know-how, and likability. French and Raven wrote it down as five bases of power, and every situation you will ever face uses one or more of them.

Picture it like this

A library card is a good picture of power. The card lets you borrow books — but you do not own the books, and the library can revoke the card. Influence at work works the same way: people lend you their cooperation, and they can take it back. The card itself is position power; the way you treat the librarians is personal power. Both matter, and neither survives if people stop honoring it.

Where the picture stops working

The analogy breaks down because power is less formal than a library card. There is no central office that issues or revokes influence. People grant it bit by bit, in each interaction, and it can fade gradually without any single decision.

Worked example

Consider Rina, a bakery assistant who has worked there for nine years. She holds no title, yet when she suggests a new dough schedule, the bakers try it. Her legitimate and reward power are minimal — she cannot assign work or grant raises — but her expert power is strong: she has kneaded every recipe in the shop, and her judgment has been right before. She also holds referent power: new hires want her approval. When Rina needs the team to shift to an earlier start, she does not order it. She explains the numbers and asks the bakers what they think — persuasion plus consultation — and the team agrees.

Key takeaway

Power is the capacity to influence others. It comes from roles and from people, it is spent through tactics like persuasion and exchange, and it is always borrowed from the people who grant it.

Quick check

3 questions here, of 5 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 3foundational

Priya supervises the night shift at a bakery. When she asks a baker to move from the ovens to the packaging line, he does it because company policy gives supervisors the right to assign stations. Which base of power is at work?

Choose an answer, then check it.
Question 2 of 3intermediate

At a community clinic, nurses and residents routinely follow Dr. Okafor's medication protocols even though she holds no supervisory role. They trust her judgment because of her eighteen years of clinical experience. Which base of power explains her influence?

Choose an answer, then check it.
Question 3 of 3advanced

Two clerks want the library to adopt a four-day workweek. They collect attendance and productivity data, present it to the board together, and ask other staff to sign the proposal. Which influence tactics are they using?

Choose an answer, then check it.
Practice all 5

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Practice this lesson
Study tools & related lessonsYou’ll learn to · Common mistakes · Easily confused · Key vocabulary · Related

You’ll learn to

  • Define power as the capacity to influence others, and explain why power is attributed rather than owned.
  • Identify the five classic bases of power — legitimate, reward, coercive, expert, referent — and give an original example of each.
  • Distinguish position power from personal power, and explain why a title alone does not guarantee influence.
  • Name four common influence tactics — persuasion, consultation, coalitions, and exchange — and recognize them in everyday situations.

Common mistakes

  • Power equals title

    Assuming that a manager's authority automatically changes behavior. A title confers position power, but people still decide whether to comply, and expert or referent power often does the real work.

  • Coercive power is the strongest base

    Reaching for threats and penalties as the default tool. Coercion produces compliance that disappears when the threat does, and it breeds resentment. It is one base among five, not the strongest.

  • Influence is only for leaders

    Thinking tactics like persuasion or coalitions are off-limits to people without authority. Most influence tactics work from any position; consultation and exchange are available to everyone.

  • Power is permanent

    Treating influence as a possession that stays with you. Power is attributed and borrowed; it erodes when trust erodes, so it has to be maintained through the same behaviors that earned it.

Easily confused

Position power vs. Personal power

Position power rides with the title and can be assigned to someone; personal power rides with the person and cannot be transferred.

Legitimate power vs. Referent power

Legitimate power rests on the right of the role; referent power rests on admiration for the person.

Having power vs. Using influence tactics

Power is the capacity to influence; tactics are the specific actions that spend that capacity in a given situation.

Key vocabulary

Power
The capacity to influence other people, changing what they do, decide, or believe.
Legitimate power
Influence that comes from a role or position whose right to make certain requests others accept.
Reward power
Influence based on control over things others value, such as raises, schedules, or recognition.
Coercive power
Influence based on the ability to impose negative outcomes, such as warnings, demotions, or dismissal.
Expert power
Influence that comes from knowledge or skill that others trust and need.
Referent power
Influence that comes from admiration and respect, so people want to please or emulate the person.
Position power
Influence attached to a job title or role rather than to the person holding it.
Personal power
Influence attached to the person — their expertise, character, and relationships — rather than to a title.
Influence tactic
A specific action used to carry influence in a particular situation, such as persuasion or exchange.

Sources & references

  1. Introduction to Business, Section 6.4: Leading, Guiding, and Motivating Others — OpenStax, Rice University
  2. Principles of Management, Section 13.1: The Nature of Leadership — OpenStax, Rice University
  3. Principles of Management, Section 13.2: The Leadership Process — OpenStax, Rice University
  4. Organizational Behavior (Bauer & Erdogan), Section 13.3: The Power to Influence — University of Minnesota Libraries (Open Textbook Library)
  5. French and Raven's bases of power — Wikipedia (Wikimedia Foundation)

EliExplains lessons are original prose written from the open, credible references above. See Copyright & Licensing.

Researched 2026-08-22

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