Medical-Surgical Nursing · Palliative Care
Special Considerations
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In 30 seconds
Palliative care Care focused on relieving suffering and improving quality of life for people with serious illness, at any stage and alongside other treatment Full entry → is an approach to care that aims to relieve suffering and improve quality of life for anyone living with a serious illness — at any age, at any stage of that illness, and alongside treatment aimed at the disease itself. The phrase special considerations points to all the situations where a one-size-fits-all palliative plan does not work: the person is a child, an older adult living with dementia, someone whose illness (like heart failure or chronic kidney disease) follows an unpredictable course, a person whose cultural or spiritual beliefs shape what "relief" means to them, or a family in conflict over what care should look like. The core lesson of this topic is that palliative care is never a script. It is a process of learning what matters to this person and this family, then shaping symptom management, communication, and decision-making around that answer.
Special considerations are not an afterthought to palliative care — they are the reality of everyday practice. Most medical-surgical nurses care for people with palliative needs regardless of the unit they work on, and the quality of that care often hinges on whether the nurse notices when the standard approach does not fit.
Why this matters
- Patient safety and comfort: People in special populations are at risk of undertreated symptoms. A person with dementia may be unable to say, "I'm in pain," and children express distress differently than adults. Missing those cues causes real suffering — and can lead to preventable complications.
- Equity in care: Palliative care is not offered equally to everyone. People with non-cancer illnesses, people from marginalized communities, and older adults are sometimes offered less palliative support than people with cancer, even when their symptom burden is similar. Nurses who understand special considerations can advocate for fair, appropriate care.
- Communication is clinical skill: Advance care planning Ongoing conversations about a person's values and preferences for future medical care Full entry →, goals-of-care conversations, and supporting surrogate decision-makers are core nursing work — and they are hard to do well without understanding how illness, culture, and family shape decision-making.
- Exam relevance: Nursing exams frequently test the nurse's role in these situations: assessing comfort in people who cannot self-report, using interpreters, knowing when to involve the interdisciplinary team, and distinguishing palliative care from Hospice A model of comfort-focused care for people near the end of life when curative treatment is no longer pursued Full entry →.
The college version
Core Concepts
Palliative care for people with non-cancer illness
Cancer follows a relatively predictable decline for many people, which makes planning easier. Illnesses like heart failure, chronic obstructive pulmonary disease (COPD), chronic kidney disease, cirrhosis, and progressive neurological conditions behave differently: periods of stability are interrupted by sudden crises, and each crisis can leave the person a little worse than before. Because the Trajectory The typical course an illness follows over time Full entry → is unpredictable, palliative care is often needed early — not just at the end. Goals-of-care conversations must be repeated over time, because the person's condition, values, and treatment options change. A nurse who thinks "palliative care is for cancer patients" will systematically miss the people who need it most.
Children and pediatric palliative care
Pediatric palliative care supports children with serious illness from diagnosis onward, with the family as the unit of care. Children's symptom expression changes with developmental stage: an infant may show pain through irritability and poor feeding, while an older child may have words for it — or may hide it to protect their parents. Understanding of illness and death also develops with age, so explanations must be matched to the child's developmental level, and siblings need attention too. This care is delivered by teams with pediatric expertise; the general med-surg nurse's role is to recognize when a child and family need that specialized support and to communicate with compassion and honesty at the family's pace.
Older adults and people living with dementia
Older adults often have multiple chronic conditions, take many medications, and have less physiological reserve. People living with dementia present a special challenge: they may be unable to report pain, dyspnea, or nausea. The nurse must look for behavioral clues — grimacing, moaning, agitation, withdrawal, changes in eating or sleeping — and use assessment approaches validated for people with cognitive impairment (per institutional policy). Equally important is involving the person's Surrogate decision-maker The person authorized to make healthcare decisions when the patient lacks capacity Full entry → early, before a crisis makes decisions harder. Family members often carry guilt and exhaustion; the nurse's empathy and honest explanation of the illness course are themselves a form of care.
Culture, spirituality, and family
Illness, suffering, and death mean different things in different cultural and spiritual frameworks. Some families want full information and shared decision-making; others expect the family, not the patient, to receive the news and make decisions. Some traditions have specific practices around death, touch, food, or prayer. The nurse's job is not to know every tradition but to ask — with genuine curiosity — what matters to this person and family, and to use a professional medical interpreter whenever language is a barrier (never relying on family members to interpret complex medical information). Spiritual care providers and chaplains are interdisciplinary team members, not optional extras.
Communication and decision-making at the end of life
Advance care planning is an ongoing conversation about the person's values and preferences, not a single form to sign. It may result in advance directives (documents stating preferences and naming a healthcare proxy). When a person lacks capacity, a surrogate decision-maker acts — ideally guided by what the person would have wanted. The nurse supports this process by creating space for the conversation, asking open questions ("What matters most to you? What are you hoping for?"), and responding to emotion rather than rushing past it — frameworks like "NURSE" (Name, Understand, Respect, Support, Explore) offer a structure for these responses. Capacity is assessed by the appropriate clinician per policy, and laws about advance directives, surrogates, and other end-of-life matters vary by jurisdiction — nurses must know their own state or country's rules and their institution's policies.
Ethical dimensions, scope, and the nurse's role
Special populations generate genuine ethical tension: a family demanding aggressive treatment the team believes is futile; a surrogate whose choices seem to contradict the person's values; disagreements about what "hope" means. Nurses are not expected to resolve these alone. Ethics committees, palliative care specialists, chaplains, and social workers exist for exactly these moments, and consulting them is a sign of good practice, not failure. Scope-of-practice rules and institutional policies determine what a given nurse may initiate (for example, comfort measures, referrals, or conversations about resuscitation orders), so nurses should know their own scope and ask when uncertain. Moral distress — the anguish of knowing the right thing and being unable to do it — is common in this work, and naming it is the first step to addressing it.
Common Confusions
| Do not confuse | With | Difference |
|---|---|---|
| Palliative care | Hospice | Palliative care can start at diagnosis, alongside treatment; hospice is comfort-focused care near the end of life, and eligibility rules vary by payer and program |
| "The patient didn't say it hurts" | "The patient is not in pain" | Absence of self-report is not absence of pain — use behavior, caregiver report, and appropriate assessment tools |
| Advance directive | A "do not resuscitate" (DNR) order | An advance directive states broad preferences; a DNR/DNAR is a specific order about resuscitation — and both vary by jurisdiction and facility policy |
| "Doing everything" | "Best care" | Aggressive interventions are not always what the person values; goals-of-care conversations clarify what "everything" should mean |
| The surrogate's preference | The patient's documented wish | Surrogates are expected to reflect the patient's values; when they conflict, an ethics consult may help |

Eli explains
The same idea, in plain words
Explain it like I’m 10
Palliative care is like planning a long hike: the goal is for everyone to make it through as comfortably as possible, but each hiker needs a different plan — different shoes, different rest stops, different snacks. Special considerations means noticing when the usual plan doesn't fit (a child, an older person who can't say what hurts, a family with different beliefs about what helps) and changing the plan so it actually helps that specific person.
Worked example
Mrs. Alvarez, 84, lives with dementia and heart failure. After a hospitalization for fluid overload, she is transferred to a medical-surgical unit. She cannot tell anyone what she is feeling. On the second night, the night nurse finds her pulling at her hospital gown, moaning, and refusing to lie still. A new graduate might chart "agitated — dementia." Instead, the experienced nurse treats the behavior as a question, not a diagnosis: she checks the obvious sources of distress first — is she wet? cold? is her breathing labored? is she in pain? — and asks the family what Mrs. Alvarez's distress usually means. The family recalls she makes exactly this face after her hip fractures. The nurse reports the finding, advocates for a pain assessment appropriate to Mrs. Alvarez's condition, and uses non-drug comfort measures (positioning, quiet, familiar music) while the team works. She also takes the opportunity to ask the family whether anyone has discussed what Mrs. Alvarez would want if her heart failure worsened — an opening for advance care planning before the next crisis. Every step is within the nurse's scope; the diagnosis, orders, and medication decisions belong to the provider and interdisciplinary team.
Key takeaways
- Palliative care is not the same as end-of-life care — it can begin at diagnosis and run alongside disease-directed treatment.
- Hospice is one specific model of palliative care — comfort-focused care for people near the end of life when curative treatment is no longer pursued.
- Non-cancer illnesses (heart failure, COPD, kidney disease) have unpredictable trajectories — offer palliative care early and repeat goals-of-care conversations.
- A person with dementia who cannot self-report pain is still at risk for pain — behavior changes (agitation, grimacing, withdrawal) are important clues.
- Children express distress differently at each developmental stage, and the family is the unit of care.
- Ask about culture, spirituality, and decision-making preferences; use professional interpreters for language barriers.
- Advance care planning is an ongoing conversation, not a one-time form.
- Nurses advocate, educate, coordinate, and know when to involve palliative care specialists, ethics committees, and spiritual care — scope varies by setting and policy.
Check yourself
6 review questions from the chapter. Try each one, then open the answer.
How does palliative care differ from hospice?
Show answer
Palliative care relieves suffering and improves quality of life at any stage of serious illness, alongside disease-directed treatment. Hospice is a specific comfort-focused model of care for people near the end of life when curative treatment is no longer pursued.
Why might pain be missed in a person living with dementia, and what should the nurse do?
Show answer
People with dementia may be unable to report pain. The nurse watches for behavioral clues (grimacing, moaning, agitation, withdrawal, changed sleep or appetite), uses assessment approaches appropriate for the person's condition, involves family who know the person's baseline, and reports findings so the team can respond.
What is the nurse's role in advance care planning?
Show answer
The nurse creates space for the conversation, asks open questions about values and goals, educates the person and family, ensures preferences are communicated to the team, and involves the appropriate clinicians — while working within scope and institutional policy.
Why do goals-of-care conversations often need to be repeated for a person with heart failure?
Show answer
Heart failure follows an unpredictable trajectory of crises and recoveries. Each change in condition can alter the person's values, goals, and options, so preferences must be revisited regularly rather than assumed to be fixed.
A family demands "everything" be done for their mother. What is the nurse's best response?
Show answer
Ask what the family is hoping for and what "everything" means to them, respond to the emotion behind the request, involve the provider in an honest goals-of-care discussion, and request palliative care or ethics support if the conflict persists.
What resources can help when the care team and family disagree about goals?
Show answer
Palliative care specialists, the ethics committee, chaplains/spiritual care, social work, and the person's primary care team are all resources; policies and availability vary by institution.
Study tools & related lessonsKey vocabulary · Related
Key vocabulary
- Palliative care
- Care focused on relieving suffering and improving quality of life for people with serious illness, at any stage and alongside other treatment
- Hospice
- A model of comfort-focused care for people near the end of life when curative treatment is no longer pursued
- Advance care planning
- Ongoing conversations about a person's values and preferences for future medical care
- Advance directive
- A legal document stating care preferences (for example, a living will or a healthcare proxy)
- Surrogate decision-maker
- The person authorized to make healthcare decisions when the patient lacks capacity
- Trajectory
- The typical course an illness follows over time
Sources & references
This lesson was adapted from the open educational references above; their licenses and attributions are preserved. See Copyright & Licensing.
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