New Jersey Certified Homemaker-Home Health Aide (CHHA) · Maintaining Active Certification
Keeping Information Current
On this page 5 sections
In 30 seconds
The Board and the agency both send messages a CHHA needs to see, from renewal reminders to policy updates. Those messages only help if they actually arrive, which is why a CHHA keeps their contact information current with both the Board and the agency. A CHHA also keeps track of their own certification status so nothing slips into inactive without them noticing. On top of that, the agency has policies to follow and in-services to complete, and the Board has rules that apply to every certified CHHA. Reading everything, updating details right away, and showing up for required training keeps a CHHA in good standing.
Why this matters
Many certifications lapse not because a CHHA did something wrong, but because a notice went to an old address or a required in-service was missed, so keeping information current is the quiet habit that protects everything else.
The college version
In normal terms
- Open and read every piece of mail or email from the Board and from your agency, and act on anything that asks for a response.
- Whenever your address, phone number, or email changes, update it with the Board and the agency right away.
- Know your own certification status and expiration date instead of assuming someone else is tracking it.
- Follow agency policies, attend the in-services your agency requires, and keep to the Board rules that apply to you.
Concepts in this outline
- Review Board and agency correspondence. — Read every letter, email, or message from the Board and from the agency, and respond to anything that asks for action.
- Maintain current contact information and required certification status. — Keep your address, phone, and email up to date with the Board and agency, and know your own certification status and expiration date.
- Follow agency policies, required in-services, and applicable Board rules. — Work by the agency's policies, attend the training sessions the agency requires, and keep to the Board rules that apply to certified CHHAs.

Eli explains
The same idea, in plain words
Explain it like I’m 10
Think about the snow-day phone list at school. When school closes, the office calls every family on the list. If nobody picks up, the kid misses the news. If the number on the list is old, the call goes to a stranger. Being a CHHA works a lot like that phone list. Two callers use it, the Board and the agency. Correspondence is just the word for their messages. It can mean letters, emails, or messages from either one. The Board sends things like renewal notices and rule updates. The agency sends schedules, policy changes, and training announcements. The habit is simple. Read every message, all the way through, the day it arrives.
Now think about the wrong number problem. If the school has an old number, the call goes to the wrong house. That is why a CHHA keeps their contact information current. Contact information means your address, phone number, and email. It is how the Board and the agency reach you. When any of it changes, the CHHA updates both the Board and the agency. Not just one of them. Doing it right away matters. A renewal notice sent to an old apartment helps no one. The expiration date, the day the certification runs out, does not wait for the mail to catch up.
The next piece is knowing your own certification status. That means whether your certification is active right now, and when it expires. A kid who already knows school is closed does not need the call. A CHHA who knows their own status can plan ahead instead of being surprised. Nobody else is going to track it for you.
The last part is about the rules of the building. Every agency has agency policies. Those are the agency's own rules about how work gets done. Agencies also require in-services. An in-service is a training session a CHHA attends to keep skills fresh. Going to required in-services is not optional. Then there are Board rules. Those are the rules that apply to every certified CHHA in New Jersey. They apply no matter which agency you work for. Following agency policies, completing in-services, and keeping to Board rules add up to the whole job here. It is not one big task. It is a handful of small habits, done every time. That way no important call ever goes to a stranger.
Worked example
Lucia moves to a new apartment across town in the fall. The same week, before her boxes are unpacked, she updates her address with the Board and hands her agency office a note with the new address and her new cell number. She also opens the envelope that came from her agency that month and finds the in-service dates for the year. She circles the one she needs and adds it to her calendar.
Months later, her renewal notice from the Board arrives at the new apartment, right on time. Lucia checks her own certification status the same day and confirms the expiration date matches what she wrote down. At the in-service, her supervisor, a registered nurse named Denise, goes over a new agency policy on reporting changes in a client's condition. Lucia signs the attendance sheet and files her copy of the policy.
Educational content only. It is not medical, legal or professional advice. Found an error? Tell us.
