Medical Office Assistant · Administrative Procedures and Office Management

Backup, Disaster Recovery, and Downtime

On this page 3 sections
  1. Quick check
  2. Study tools
  3. Sources & references

Quick check

5 questions here, of 85 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 5foundational

What is a data backup in a medical office?

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Question 2 of 5foundational

Which term describes the planning and steps an office takes to recover its systems and information after a major disruption?

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Question 3 of 5foundational

In a medical office, what does the term downtime mean?

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Question 4 of 5foundational

What is a paper fallback, also called a downtime procedure?

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Question 5 of 5foundational

Which of the three goals of protecting health information is most directly supported by data backup and disaster recovery?

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You’ll learn to

  • Describe data backup and disaster recovery and explain why they protect the availability, integrity, and confidentiality of patient information.
  • Explain downtime procedures, including paper fallback, emergency mode operation, and reconciliation of records after an outage.
  • Maintain access to essential patient information during outages while protecting privacy and staying within the medical office assistant's scope of practice.

Sources & references

  1. Office of the National Coordinator for Health IT — Privacy, Security, and HIPAA
  2. U.S. Department of Health and Human Services — Health Information Privacy (HIPAA)
  3. U.S. Department of Health and Human Services — Summary of the HIPAA Privacy Rule

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