Medical Office Assistant · Clinical Laboratory Technology and Diagnostics

Rejection Criteria, Documentation, and Reporting

On this page 3 sections
  1. Quick check
  2. Study tools
  3. Sources & references

Quick check

5 questions here, of 85 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 5foundational

A specimen arrives in the laboratory with a label that does not match the test requisition. The most appropriate action is to

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Question 2 of 5foundational

Before any specimen is collected, the medical office assistant should confirm the patient's identity using

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Question 3 of 5foundational

To help prevent mislabeling errors, specimen labels should be applied

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Question 4 of 5foundational

A serum or plasma specimen that appears pink or red after centrifugation most likely indicates

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Question 5 of 5foundational

Which of the following actions during blood collection is most likely to cause hemolysis of the specimen?

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Study tools & related lessonsYou’ll learn to · Related

You’ll learn to

  • Recognize common specimen rejection criteria, including hemolyzed, mislabeled, unlabeled, clotted, and wrong-container specimens, and explain why each is rejected.
  • Document specimen collection, patient identification, collection issues, refusals, and corrections accurately and in accordance with office policy.
  • Report specimen problems and collection issues to the appropriate staff through the established chain of command.
  • Escalate patient-safety concerns, exposure incidents, and unclear situations to licensed staff or supervisors rather than acting beyond scope of practice.
  • Apply standard precautions and bloodborne pathogen safety practices when handling, transporting, and disposing of specimens, including rejected ones.

Sources & references

  1. Centers for Disease Control and Prevention — Laboratory Quality
  2. Occupational Safety and Health Administration — Bloodborne Pathogens
  3. U.S. National Library of Medicine — MedlinePlus

This lesson was adapted from the open educational references above; their licenses and attributions are preserved. See Copyright & Licensing.

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