Medical Office Assistant · Clinical Laboratory Technology and Diagnostics

Documentation, Result Reporting, and Quality Assurance

On this page 3 sections
  1. Quick check
  2. Study tools
  3. Sources & references

Quick check

5 questions here, of 85 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 5foundational

After performing a CLIA-waived test, the medical office assistant should document the result

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Question 2 of 5foundational

Why should a waived-test result be recorded at the time it is read rather than later?

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Question 3 of 5foundational

An assistant has just read a test result and the office phone begins ringing. The best action is to

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Question 4 of 5foundational

Which set of elements is essential to include when documenting a waived-test result?

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Question 5 of 5foundational

In laboratory testing, quality assurance (QA) is best described as

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You’ll learn to

  • Document and report waived-test results accurately, completely, legibly, and at the time of testing, including the required identifying and traceability elements.
  • Perform and support quality assurance activities, including quality control, logging, monitoring, and corrective action, within the assistant's scope.
  • Maintain accurate test, quality control, and temperature logs without falsifying, backdating, or altering entries.
  • Escalate unusual, invalid, or critical results and quality problems to licensed staff or supervisors per office policy.
  • Recognize scope-of-practice boundaries by reporting and documenting results rather than interpreting or diagnosing them.

Sources & references

  1. Centers for Medicare & Medicaid Services — Clinical Laboratory Improvement Amendments (CLIA)
  2. Centers for Disease Control and Prevention — Laboratory Quality
  3. U.S. National Library of Medicine — MedlinePlus

This lesson was adapted from the open educational references above; their licenses and attributions are preserved. See Copyright & Licensing.

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