Medical Office Assistant · Program Orientation, Professionalism, and Healthcare Roles

Entry-Level Role Expectations and Professional Behavior

On this page 3 sections
  1. Quick check
  2. Study tools
  3. Sources & references

Quick check

5 questions here, of 75 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 5foundational

According to the U.S. Bureau of Labor Statistics, what is the typical entry-level education for a medical assistant?

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Question 2 of 5foundational

In which setting do medical assistants most often work?

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Question 3 of 5foundational

The AAMA describes medical assistants as 'cross-trained.' What does cross-trained mean in this context?

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Question 4 of 5foundational

Who directs or supervises the work a medical assistant performs?

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Question 5 of 5foundational

Which of the following is an administrative duty a medical assistant might perform?

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You’ll learn to

  • Describe entry-level role expectations for medical office assistants.
  • Identify professional behaviors expected in the medical office.
  • Recognize the importance of dependability and initiative.

Sources & references

  1. U.S. Bureau of Labor Statistics — Medical Assistants - Occupational Outlook Handbook
  2. American Association of Medical Assistants — What is a Medical Assistant?
  3. National Healthcareer Association — Certified Medical Administrative Assistant (CMAA)

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