Medical Office Assistant · Program Orientation, Professionalism, and Healthcare Roles

Healthcare Team Roles

On this page 3 sections
  1. Quick check
  2. Study tools
  3. Sources & references

Quick check

5 questions here, of 90 in this lesson’s practice set. Answers stay hidden until you check.

Question 1 of 5foundational

Which term describes a healthcare worker who performs both administrative and clinical tasks in an outpatient medical setting under the direction of a physician or other provider?

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Question 2 of 5foundational

Which professional organization offers the Certified Medical Assistant (CMA) credential?

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Question 3 of 5foundational

Which duty is a medical assistant typically responsible for performing in a medical office?

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Question 4 of 5foundational

A medical administrative assistant's primary focus is which area of the office?

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Question 5 of 5intermediate

A patient calls the office and asks the medical assistant for a diagnosis over the phone. What is the most appropriate response?

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You’ll learn to

  • Distinguish the roles of key members of the healthcare team.
  • Describe the duties and boundaries of each role.
  • Identify the medical office assistant's place on the team.

Sources & references

  1. U.S. Bureau of Labor Statistics — Medical Assistants - Occupational Outlook Handbook
  2. American Association of Medical Assistants — What is a Medical Assistant?
  3. National Healthcareer Association — Certified Medical Administrative Assistant (CMAA)

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